WP Buffs is hiring an experienced WordPress Developer with strong communication and customer service skills to support a large portfolio of clients through a ticket-based support system. This remote role is suited to developers who can troubleshoot WordPress issues, communicate clearly with customers, and manage multiple requests with attention to detail.
Key responsibilities include handling support tickets, making WordPress site edits, performing plugin, theme, and core updates, improving website security and performance, troubleshooting broken or unavailable websites, coordinating with hosting support teams, and addressing client questions or concerns. The developer will also provide timely initial responses and keep clients informed throughout the resolution process.
Candidates should have at least 2 years of professional WordPress experience, strong written English, reliable internet access, the ability to follow instructions, and strong critical-thinking and problem-solving skills. The position offers $22+ per hour, depending on skills and experience, along with flexible scheduling, regular pay increases based on seniority, and the ability to work remotely from home or another location.
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